Áreas Silvestres Protegidas Información referente a las Áreas Silvestres Protegidas Mapa División Subregional y ubicación Oficinas Regionales y Subregionales. Áreas Silvestres Protegidas. Contenido de la página. El PANE es uno de los cuatro subsistemas que la Constitución Política de la República del Ecuador, en su Art.

Manual para la Gestión Operativa de las Áreas Protegidas de Ecuador. Visitación turística but in the email they dont tell you how to pay give you no link to go to and i have trawled their website for days and cannot find out how to pay. its so frustrating!!

thinking of giving up now. can anyone help on how i can pay them so i can reserve my booking?? Hi Nick! I never got so far with Vertice, but Fantastico Sur asked me to send them my Card Number and Expiry Date via email — not ideal!

Another option might be to pay via Bank Transfer — did they include any attachments in your email? First, thank you for such a helpful blog! This has been one of the BEST sources of information about camping in TDP.

I wanted to pass along some information. It looks like you can book the free campsite through the CONAF website ~6 months in advance.

We just booked a campsite for late February and did not have to wait until October to do so. Also, if anyone has any tips of receiving the payment information from Vertice that would be greatly appreciated.

It appears that we all are having a similar issue with only receiving the initial confirmation email. Hi Kristin. I remember the campsites being kind of a nightmare to book. Thanks for the tip about the CONAF sites! As for Vertice, the comments have been pretty active on this post.

Perhaps check back in a few days and see if anyone has had luck? If you hear back, feel free to note it here. Appreciate your comment and best of luck! Currently going through the same struggles that everyone else appears to be going through in regards to Vertice. Received a confirmation e-mail 10 days ago, instructing me to provide them with some general details so that they could then send a link to pay via WebPay…I am yet to receive a link still.

Does anyone know why it takes so long for them to process the bookings? I am going to try and call them tonight and will keep this post updated with progress. Good luck everyone! Good things take time 🙂. Hi Jason! Good luck with your booking. That makes sense.

Hi Taylor. Great advice. Quick question. We 2 intend to do the W trek in mid October Do you think it will be ok to book in person when we arrive in Puerto Natales as its so early in the season?? Many thanks. Hi Alison. I also went in a shoulder season late March and found that most things were still sold out well in advance.

The W Trek has a lot more availability than the O Circuit, but in recent years, the demand has far exceeded the availability. Hi again Taylor More help needed please. I am trying to book W trek. CONAF web site just keeps coming up Unavailable, any other way to contact them. Ridiculous We only want a camp spot as we are carrying all our own gear.

Is this possible? Many thanks again Alison. I contacted Fantastico by email, they are not offering a camping only option only the full board.

We also will be carrying our own gear, Yes we are getting ripped, not sure what else we can do. Called vertice after waiting 8 business days. She kept saying they have 7 business days so they still have time to respond. Anyway, I feel stuck.

Can I just pitch a tent anywhere? Hey Sam. Eh, we are fully booked with tickets, campsites, etc. Very helpful post Taylor. I am doing the O circuit in January Same problems as others. Patagonia Sur and CONAF were easy to book online. I switched out Torres for Chileno because of the Torres closure.

Vertice Patagonia was harder to book. I made the reservation request online. Received the e-mail saying that their sales department would be in touch soon. Radio silence. I sent e-mails. Called a jillion times. No pick up. Phone line would drop.

Used the Rebtel app. Called with the app and they picked up on about the 13th try. Spoke to a very nice woman. She found my original reservation request.

Said someone would be in touch with me later that day to confirm if the dates were available. Someone did e-mail me to confirm.

They requested some payment details, which I responded with, and the next day I got the weblink for payment which worked smoothly. No more stress. Glad to hear your booking saga finally came to an end, Stephen!

Good luck on your trek! Finally spoke with a woman at Vertice last Wednesday and received the same assurance that an email would be forthcoming. We are now undergoing the same stress you did 🙂 We are heading over to Patagonia the beginning of December.

We were able to book the campsites on Patagonia Sur and CONAF but are still waiting on a respons of Vertice Patagonia. I tried calling several times but nog answer… my Spanish is okay so I can manage but I never heard of the Rebtel app.

So I just downloaded it. Can you explain me how it works? or which phone number you called? Thanks for the useful blog, I found the information here more useful and up to date than that of any of the internet sites of the park managers.

ThIs process has been a huge pain in the ass, hopefully in the future the three administrators will get their shit together, work together, with sole agencies to offer an easy booking system.

But for now we have to work with what we can. Good luck people, I hope others trying to navigate this mess in the low season have better luck than I did! Thanks for sharing these updates, Joshua! I had the same experience as everyone else. So I started calling after one week.

On the 3rd call which is one week after the first call, they finally confirmed availability on the phone and sent me the payment link through email. You have to hold them to check availability while you are on the phone.

But I have to say every lady who picked up my call was very nice. I found calling in the afternoon was easier to get through. Hey, I tried to make reservations on fantasticosur but its showing me ridiculous prices.. Anyone else getting the same?

Am I doing something wrong? Any tips? Nope, sadly these prices are right. God damn cutthroats. There you can find camp sites without platform and full board. It is still 4. Las torres — 10k CLP Thanks for the incredibly useful post!! I wanted to know, is it possible to get the 2;30 from TDP to Puerto Natales and then onto El Calafate in the same day?

Hi Laura. I am really at wits end with the booking process. My original Vertice request was submitted on August 14 for which I received a confirmation email. Since then I have sent 26 follow up emails, 2 of which were in Spanish no hyperbole , and called the two different numbers 45 times over the course of the past 2 weeks again, no exaggeration here.

Two weeks ago I was able to speak with someone who was very helpful and nice and spoke amazing English. Unfortunately, two weeks ago this woman told me that she would send me an email for the payment by the next day.

Two weeks later I have still not received anything. Now though I only see Paine and Grey as options for locations. Now I am a bit panicked that sites have already booked. Does anyone have any insight?

I am usually not a huge planner when traveling but this obviously requires it. Is anyone aware of companies who will accept a fee to book? Any help will be appreciated! Going through the same thing. I have everything booked with Fantastico Sur, flights, etc. However, I finally got a response last week by sending a message through their Facebook profile:.

I will give your information to the sales team, in order to send you this week a confirmation of your request. Please don´t send any other mail or request because that is one of the reason why we have a delay, people have sent more than one and we have thousand of them.

Thanks for your patience. I have no idea what to do at this point. I share the same destiny as your. I did the booking just 1. I called via my Skype Account, on which I have credit, but either the connection could not be established, or it broke down, or it ringed but no one picked up or the line was busy.

I am already in Chile and today I tried it with an cellphone of a Chilean friend. After another 20 call trials I finally came through and a woman spoke to me. Long story short, I told her I sent a reservation 1. How does it help you?

I send them a mail that I need them as well. But if you get through them on phone, mention you want to do the circular grande, and you want these campsites as well. Maybe it exists an app for cellphones with which you can call free to landline phones in Chile.

Hm, probably you just can keep on trying. Hola Andre — gracias por el mensaje, ha sido super informativo!! Paso es con CONAF, creo, imagino que se estan mezclando entre si debido al caos de las reservas.. Yo tambien sin respuesta a mi correo original y estoy por llamarles por skype a ver si funciona….

Ahh…Hola Kate, sííí…he mesclado los campamentos. Vertice is Dickson y Los Perros, pero es no posible reservar estos en linea. Vertice te va a enviar un email en cual ellos preguntan mas detalles: nombre, apellido, nationalidad, numero de pasaporte.

Despues ellos enviarán un otro email con tu confirmación y un link por una pagina se llama WebPay. Aqui es posible por pagar con Paypal o tarjetas diferentes Visa, etc. Y luego has pagado, un email automatico se envidado con una confirmación de pagar. Creó el ultimo email voy a imprimir y ojalá va a functionado 😉.

Hola Andre! Thank you for your message! I had very good luck on Friday and received an email from Vertice after I also spoke with someone on The phone on Thursday.

I am very happy to hear that you also have had luck!! Thank you again! Hello Cara! I also tried to call Vertice multiple times but none of them got through… Do you have any tips on when might be a good time to call them? Hi, my name is Choi Thank u for the great informations Im planning to visit torres del paine on 30th July, and Im wondering how i can book the campsites.

And My budget is tight so can you recommend the cheapest way? And I dont care about how long the camping takes. Thank You!! Hello Taylor, Thank you for the useful information. I plan to do the Trek W W-E between Nov 9th. and 13th. Any suggestions? Hi Sam, any luck on this?

You can check back every few days and spaces usually come available. I had additionally assumed that I would be packing my own meals for each and every day, but after emailing with Fantasticosur, I was told there is no option to book a reservation at Los Cuernos for example without also reserving meals and fullboard, since open cooking is prohibited.

Does that sound right to you? This is the most informative source of information I have found, thanks all! Why is this so difficult????? I have seen better organisation in drunken bar crawls across various European cities! Granted, we were late in booking, Today we came across the following;.

So far nothing booked, and I think this alone may force us to abort the whole of Torres del Paine. Night 2 : Camp Italiano- I managed to book it no problem, but my friend tried straight after and failed with the website claiming the camp is now full for that night…..

as even though we are sharing a tent, the booking clearly states 1 adult , surely it does not matter whether there is 1 or 2 people in the tent…. I have emailed to suggest this fact! Night 3: Paine Grande — My friend managed to successfully book Paine Grande for 2 people on the Vertices website….

What an absolute mess. Any thoughts or suggestions on how I can sort the problems above would be hugely appreciated!

Hi Sia. Unfortunately, your options are Chileno for an exorbitant price or Torres Central for an early wakeup. Check back!

These sites have fluctuating availability and she will probably have luck if she checks back a few times a week. Latest news is there is a 2 week delay. That being said, you should have a space reserved for you even if you take more than 48 hours to pay.

GOod luck! I have had no response with regards to Camp Italiano allowing me to have a booking with a tent but claiming to be full when my friend attempted booking. Hopefully they reply my email at some point, although my friend is confident that as we have bookings the night before and after Camp Italiano, and are staying the same tent, they should hopefully allow him passage.

The booking we made at Paine Grande with Vertice still stands as far as we are aware despite receiving no payment follow up email…….. Hey Sia, have you had any further luck? We have managed to book our first three nights and have had to shell out for Chileno , but are yet to get through to Vertice.

Has anyone had any luck booking Vertice sites for January , or is it all booked up? Cheers 🙂 T. If that is the case, what is the best campsite to use as an alternative? Hi Rachel. Chileno is the only closest to the Torres, but it is quite expensive to stay there and you have to book your site with full board.

Good luck with your trek. I though maybe I had made the wrong reservation, but after seeing your comment above, maybe not?

What do you think? Hi Julia. Unfortunately, they kind of gouge you at those camps! Good luck with the booking! and thus 4 hours back? Is it possible to get up to Torres for sunrise is this the location of the towers?

and back down, and then onto Camp Italiano in one day? We will be two fairly fit guys aged ?? Hi Sia! After seeing sunrise, you could definitely make it from Torres to Italiano. It will be a long one, but totally possible!

I did the original booking request online with Vertice on 21 Aug, still no response from them I have emailed and I am now trying to ring everyday, most days it is just engaged Occasionally it rings, once a very nice woman answered and she found our booking request and said it would be 3 days, but that was 10 days ago.

All the other times it rings it just gets cut off. Cheers Fiona. Hi Cassie. I am doing a Torres Del Paine circuit starting the 25th of December if Vertice Patagonia ever replies to my emails or answers my calls.

Does anyone have any information regarding the availability of Camp Dickson, Camp Perros and Camp Paine in the final days of December? I got back off the trek yesterday 16 October and thanks so much for all the advice. Maybe I could add some up to date info.

We booked about 3 weeks ago and had no problems with either Vertice or Fantastico. They both replied with in a couple of days and even when we had to change our original dates it was no problem.

Perhaps they are getting their act together at last and it is the quiet part of the season. I did however have a major problem with CONAF and could not contact them at all.

Good tent, brand new sleeping bag, cooking area is very good, you are in a warm room with dinning room attached and lots of power points for charging things. You need your own stove. Day 2, walked to Los Cuernos in torrential rain. Italiano looks like a great spot to camp in good weather but in the rain it was miserable.

They even stopped people going further up the Francis valley. We preceded to Los Curnos, where we had again booked a set up tent, only to be told that the tents were not in use and that we would have to sleep in a lovely warm, dry dorm.

This made 2 dripping hikers very happy. Staff were great here. If you meet Paco say hi from me please. The tracks in the Vertice area are very well maintained with bridges over streams and walk ways over boggy bits. But in the Fantastico area you have to wade through streams and rivers very dangerous with the amount of rain we had and there is a very swampy area where people lost shoes, so wear boots.

Day 3 weather better but very windy. Almost got blown off the track near Chileno refuge. Again there was no extra charge. We cooked our selfs at P G but had to do the full board option at the other 2 and we felt that the food was very good.

My partner has dietary problems and she was very well looked after. We informed Fantastico Sur before we started and all her meals etc were ready. Also, there is a talk every day at 3pm at Erratic Rock in Puerto Natales.

I recommend going. Can I please get advice on the following schedule for campsites on the W Trek. Hi Anne! Enjoy your trip! Hi everyone, I finally managed to get bookings through Vertice by using some advice I found on tripadvisor:. ventas01 verticepatagonia. cl ventas02 verticepatagonia.

So I emailed ventas01 through ventas06 with blind carbon copy, and two days later ventas05 got back to me… The person I got this from received a response from ventas06 so I think it is worth going through all of them.

I would also say you should be very careful in making sure they book what you ask for, as first she had the wrong campsites, and then she had the wrong month!

I filled in the form online and they got back to me the next day saying one of the campsites I wanted was full, but last night I got lucky because someone cancelled their reservation. So happy! Which form online did you fill?

I looked all over. Emailed then a week ago, nothing. Alex, your advice helped us a lot and we managed to finalize our reservation in few days after ventas05 got back to us.

Thanks a lot! Taylor, this blog post is great, thank you, thank you, thank you. And comments — awesome. About the whole process — at first after more than 3 weeks Vertice answered us that they have no availability for our dates. But when we reached them by phone they told us that they are not taking reservations for November for O circuit because they are not sure if they can provide service because of the weather.

They recommend us to contact them at the beginning of November again. But then like 10 minutes later other person responded by email that they can make a reservation for our schedule that is Dickson — It is worth trying to reach them again. Alex — when were you able to book this for? My partner and I had our bookings all set back in Sept.

for a late November O Trek for the schedule below but then never heard confirmation back from Vertice for weeks. We started getting more panicked and following up with more emails to ventas01…06 and phone calls we are in Chile now.

ventas10 verticepatagonia. cl just got back to us. We could also get Paine Grande for the day before our Italiano. Our original schedule: Nov. We can potentially tack on Camping Pehoe beforehand for more camping time. Assumes we will lose money on a reservation somewhere. Or even Dickson or Perros?

I actually managed to get a response and successfully book my campsites with Vertice. I did what Alex suggested above, thanks Alex! They had my dates available the week of November This follows up the heavy rains Alison wrote here on the 16th October.

Panic but I found a solution for which I only have to change three camps. For everyone with the same problem, here my idea:. Instead of Séron take Frances both FantasticoSur, if availability, should be fine to change, I will write them after my post here Instead of Dickson take Paine Grande both Vertice, same, I try Instead of Los Perros take Grey both Vertice.

The next day arrive at Camp Paso, which you probably will have booked already, because it will be the same day just you arrive from the other side.

And then the way back or the ferry. I just got a message from fantasticosur saying that the o circuit will be closed until November 15th due to flooding. Sucks as I booked over two months ago. Anyone else got this problem. I was booked for November 7th to start.

Hey Peter, read my comment directly above yr post. Hey André, I just read your message now. Yeah seems like a few people will be having the same problem. As for your plan to walk backwards, in a clockwise direction, that will only work until you reach refugio grey.

So it will not be possible to use the campamento paso unless you enter from a anti-clockwise direction. But it will be possible to hike until refugio grey. Does anyone know where I can find information on this? I have bookings on similar dates but have no email telling me things are closed.

Does anyone know if the W trek is still open or is everything closed off? Hi Claire, if you walk the W all is fine. It is just the section between Torres Central and Séron.

Thats why you hvnt got an email. So far nothing got sure. you have to do it and pray, that it works. the free campsites are really full until February??? We currently let ourselves be carried by our trip.

We had to anticipate reservations for November 26th … too late! Hi Taylor, Do you know if the O Circuit can be hiked in April? Any updates? I was supposed to start my circuit hike on Nov 19th.

Hi there, just wondering if anyone knows if there is a place to fill up a fuel canister for a MSR Windburner or Jetboil in Puerto Natales or if that has to be done in Punta Arenas?

Any help is greatly appreciated! Hi Jenna. Erratic Rock collects partially used fuel canisters, so I have to imagine they can fill them as well. Thanks for all the info. A huge help. Traveling solo and seasoned backpacker. I was in a similar situation in April — I ended up hiking Dickson to Paso in one day not recommendable as you finish with the pass but Los Perros to Paine Grande is definitely doable.

Good luck with your trek! Hi Eric, I wanted to check in around whether you did the Los Perros to Paine Grande hike in one day. I e-mailed Vertice about booking those campsites with nothing in the middle and they stated that it was not permitted to skip so many sites.

Therefore they will not allow me to book Dickson and Perros without Grey or a CONAF site. Any update on how this went for you in terms of campsite bookings, etc would be mucho appreciated!! We hope to do the hike end of January. Thanks so much in advance! Hi, I am scheduled to do the W Trek Nov 11 — Nov I have been closely watching the weather for the past two weeks.

My current plan is Refugio Grey Nov 11 ; Paine Grande Nov 12 ; Italiano Nov 13 Chileno Nov Is it too late to try and switch refugio campsite reservations around to try and avoid the possible down pour of rain?

I was thinking I could maybe try to switch my trek to Nov 14 — Nov staying at Chileno Nov 14 ; Italiano Nov 15 ; Paine Grande Nov 16 ; and finally Grey Nov Is it possible to make last minute changes like this with campsite reservations?

Do the booking agencies have offices in Puerto Natales that I could go to and talk with someone about this situation. Any recommendations will be helpful!

Thanks 🙂. Thanks for a great guide. Hi Agnes! The W-Trek is quite accessible. Which part are you considering? hello,hello so, if i fly to puerto natales and get into any hotel, how possible is to do all of the reservations and all on site?

sounds pretty Epic thank You.

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I originally wanted to stay at Los Cuernos on the 3rd night. Far from ideal but I want to be able to see the sunrise. Would this work as an alternative? Hi David. Stick it out, and I swear the trek will be worth it. Let me know if you have any other questions, and good luck with your trip.

Thanks for the response, Taylor. Is this something you have any experience of? If you decide not to do the full W, have you considered staying for a few nights at Torres Central?

The park is a bit far to do repeat day trips, but the hikes are doable in a day! Hey Taylor! How long does it typically take them to respond regarding reservations? Your blog has been so helpful! Really appreciate it. To be honest, it varies.

Let me know how it goes! Just an update. I received my confirmation finally from Vertice but it took them almost a week to actually give me the details of how to Web Pay. I did send them a reminder email at about 72 hours so that may help.

Fantastico Sur seems to be running smoothly through the website, however I noticed there website only allows you to pay for the Platform Premium option at Seron, where as on their list of rates they have a cheaper camping option at Seron. For this reason we paid via the website for Chileno, and then emailed them for a booking form for Seron and sent it back via email.

Was a bit more tedious but I was so frustrated at there money grabbing tactics with Chileno that I stubbornly did it through email. Still waiting for the official email confirmations for CONAF and not sure how long that it will take but appears we have temporary reservations for Feb.

Best of luck everyone, sure it will be worth it! im going in november have tried to book paine grande and the grey site through verticepatagonia. they sent and email confirming it and that i must pay within 48 hours otherwise i lose the booking.

but in the email they dont tell you how to pay give you no link to go to and i have trawled their website for days and cannot find out how to pay. its so frustrating!! thinking of giving up now.

can anyone help on how i can pay them so i can reserve my booking?? Hi Nick! I never got so far with Vertice, but Fantastico Sur asked me to send them my Card Number and Expiry Date via email — not ideal! Another option might be to pay via Bank Transfer — did they include any attachments in your email?

First, thank you for such a helpful blog! This has been one of the BEST sources of information about camping in TDP. I wanted to pass along some information. It looks like you can book the free campsite through the CONAF website ~6 months in advance.

We just booked a campsite for late February and did not have to wait until October to do so. Also, if anyone has any tips of receiving the payment information from Vertice that would be greatly appreciated.

It appears that we all are having a similar issue with only receiving the initial confirmation email. Hi Kristin. I remember the campsites being kind of a nightmare to book. Thanks for the tip about the CONAF sites!

As for Vertice, the comments have been pretty active on this post. Perhaps check back in a few days and see if anyone has had luck? If you hear back, feel free to note it here. Appreciate your comment and best of luck! Currently going through the same struggles that everyone else appears to be going through in regards to Vertice.

Received a confirmation e-mail 10 days ago, instructing me to provide them with some general details so that they could then send a link to pay via WebPay…I am yet to receive a link still.

Does anyone know why it takes so long for them to process the bookings? I am going to try and call them tonight and will keep this post updated with progress. Good luck everyone! Good things take time 🙂.

Hi Jason! Good luck with your booking. That makes sense. Hi Taylor. Great advice. Quick question. We 2 intend to do the W trek in mid October Do you think it will be ok to book in person when we arrive in Puerto Natales as its so early in the season??

Many thanks. Hi Alison. I also went in a shoulder season late March and found that most things were still sold out well in advance.

The W Trek has a lot more availability than the O Circuit, but in recent years, the demand has far exceeded the availability. Hi again Taylor More help needed please. I am trying to book W trek. CONAF web site just keeps coming up Unavailable, any other way to contact them. Ridiculous We only want a camp spot as we are carrying all our own gear.

Is this possible? Many thanks again Alison. I contacted Fantastico by email, they are not offering a camping only option only the full board. We also will be carrying our own gear, Yes we are getting ripped, not sure what else we can do.

Called vertice after waiting 8 business days. She kept saying they have 7 business days so they still have time to respond. Anyway, I feel stuck. Can I just pitch a tent anywhere? Hey Sam. Eh, we are fully booked with tickets, campsites, etc. Very helpful post Taylor. I am doing the O circuit in January Same problems as others.

Patagonia Sur and CONAF were easy to book online. I switched out Torres for Chileno because of the Torres closure. Vertice Patagonia was harder to book. I made the reservation request online. Received the e-mail saying that their sales department would be in touch soon.

Radio silence. I sent e-mails. Called a jillion times. No pick up. Phone line would drop. Used the Rebtel app. Called with the app and they picked up on about the 13th try.

Spoke to a very nice woman. She found my original reservation request. Said someone would be in touch with me later that day to confirm if the dates were available. Someone did e-mail me to confirm. They requested some payment details, which I responded with, and the next day I got the weblink for payment which worked smoothly.

No more stress. Glad to hear your booking saga finally came to an end, Stephen! Good luck on your trek! Finally spoke with a woman at Vertice last Wednesday and received the same assurance that an email would be forthcoming.

We are now undergoing the same stress you did 🙂 We are heading over to Patagonia the beginning of December. We were able to book the campsites on Patagonia Sur and CONAF but are still waiting on a respons of Vertice Patagonia.

I tried calling several times but nog answer… my Spanish is okay so I can manage but I never heard of the Rebtel app. So I just downloaded it. Can you explain me how it works? or which phone number you called? Thanks for the useful blog, I found the information here more useful and up to date than that of any of the internet sites of the park managers.

ThIs process has been a huge pain in the ass, hopefully in the future the three administrators will get their shit together, work together, with sole agencies to offer an easy booking system.

But for now we have to work with what we can. Good luck people, I hope others trying to navigate this mess in the low season have better luck than I did! Thanks for sharing these updates, Joshua! I had the same experience as everyone else. So I started calling after one week.

On the 3rd call which is one week after the first call, they finally confirmed availability on the phone and sent me the payment link through email. You have to hold them to check availability while you are on the phone. But I have to say every lady who picked up my call was very nice.

I found calling in the afternoon was easier to get through. Hey, I tried to make reservations on fantasticosur but its showing me ridiculous prices.. Anyone else getting the same?

Am I doing something wrong? Any tips? Nope, sadly these prices are right. God damn cutthroats. There you can find camp sites without platform and full board. It is still 4. Las torres — 10k CLP Thanks for the incredibly useful post!! I wanted to know, is it possible to get the 2;30 from TDP to Puerto Natales and then onto El Calafate in the same day?

Hi Laura. I am really at wits end with the booking process. My original Vertice request was submitted on August 14 for which I received a confirmation email. Since then I have sent 26 follow up emails, 2 of which were in Spanish no hyperbole , and called the two different numbers 45 times over the course of the past 2 weeks again, no exaggeration here.

Two weeks ago I was able to speak with someone who was very helpful and nice and spoke amazing English. Unfortunately, two weeks ago this woman told me that she would send me an email for the payment by the next day.

Two weeks later I have still not received anything. Now though I only see Paine and Grey as options for locations. Now I am a bit panicked that sites have already booked. Does anyone have any insight? I am usually not a huge planner when traveling but this obviously requires it.

Is anyone aware of companies who will accept a fee to book? Any help will be appreciated! Going through the same thing. I have everything booked with Fantastico Sur, flights, etc.

However, I finally got a response last week by sending a message through their Facebook profile:. I will give your information to the sales team, in order to send you this week a confirmation of your request.

Please don´t send any other mail or request because that is one of the reason why we have a delay, people have sent more than one and we have thousand of them. Thanks for your patience. I have no idea what to do at this point. I share the same destiny as your. I did the booking just 1.

I called via my Skype Account, on which I have credit, but either the connection could not be established, or it broke down, or it ringed but no one picked up or the line was busy. I am already in Chile and today I tried it with an cellphone of a Chilean friend.

After another 20 call trials I finally came through and a woman spoke to me. Long story short, I told her I sent a reservation 1. How does it help you? I send them a mail that I need them as well.

But if you get through them on phone, mention you want to do the circular grande, and you want these campsites as well. Maybe it exists an app for cellphones with which you can call free to landline phones in Chile. Hm, probably you just can keep on trying. Hola Andre — gracias por el mensaje, ha sido super informativo!!

Paso es con CONAF, creo, imagino que se estan mezclando entre si debido al caos de las reservas.. Yo tambien sin respuesta a mi correo original y estoy por llamarles por skype a ver si funciona…. Ahh…Hola Kate, sííí…he mesclado los campamentos.

Vertice is Dickson y Los Perros, pero es no posible reservar estos en linea. Vertice te va a enviar un email en cual ellos preguntan mas detalles: nombre, apellido, nationalidad, numero de pasaporte. Despues ellos enviarán un otro email con tu confirmación y un link por una pagina se llama WebPay.

Aqui es posible por pagar con Paypal o tarjetas diferentes Visa, etc. Y luego has pagado, un email automatico se envidado con una confirmación de pagar. Creó el ultimo email voy a imprimir y ojalá va a functionado 😉.

Hola Andre! Thank you for your message! I had very good luck on Friday and received an email from Vertice after I also spoke with someone on The phone on Thursday. I am very happy to hear that you also have had luck!!

Thank you again! Hello Cara! I also tried to call Vertice multiple times but none of them got through… Do you have any tips on when might be a good time to call them? Hi, my name is Choi Thank u for the great informations Im planning to visit torres del paine on 30th July, and Im wondering how i can book the campsites.

And My budget is tight so can you recommend the cheapest way? And I dont care about how long the camping takes. Thank You!! Hello Taylor, Thank you for the useful information. I plan to do the Trek W W-E between Nov 9th. and 13th. Any suggestions? Hi Sam, any luck on this?

You can check back every few days and spaces usually come available. I had additionally assumed that I would be packing my own meals for each and every day, but after emailing with Fantasticosur, I was told there is no option to book a reservation at Los Cuernos for example without also reserving meals and fullboard, since open cooking is prohibited.

Does that sound right to you? This is the most informative source of information I have found, thanks all! Why is this so difficult????? I have seen better organisation in drunken bar crawls across various European cities! Granted, we were late in booking, Today we came across the following;. So far nothing booked, and I think this alone may force us to abort the whole of Torres del Paine.

Night 2 : Camp Italiano- I managed to book it no problem, but my friend tried straight after and failed with the website claiming the camp is now full for that night….. as even though we are sharing a tent, the booking clearly states 1 adult , surely it does not matter whether there is 1 or 2 people in the tent….

I have emailed to suggest this fact! Night 3: Paine Grande — My friend managed to successfully book Paine Grande for 2 people on the Vertices website…. What an absolute mess. Any thoughts or suggestions on how I can sort the problems above would be hugely appreciated! Hi Sia. Unfortunately, your options are Chileno for an exorbitant price or Torres Central for an early wakeup.

Check back! These sites have fluctuating availability and she will probably have luck if she checks back a few times a week. Latest news is there is a 2 week delay. That being said, you should have a space reserved for you even if you take more than 48 hours to pay.

GOod luck! I have had no response with regards to Camp Italiano allowing me to have a booking with a tent but claiming to be full when my friend attempted booking. Hopefully they reply my email at some point, although my friend is confident that as we have bookings the night before and after Camp Italiano, and are staying the same tent, they should hopefully allow him passage.

The booking we made at Paine Grande with Vertice still stands as far as we are aware despite receiving no payment follow up email……..

Hey Sia, have you had any further luck? We have managed to book our first three nights and have had to shell out for Chileno , but are yet to get through to Vertice. Has anyone had any luck booking Vertice sites for January , or is it all booked up?

Cheers 🙂 T. If that is the case, what is the best campsite to use as an alternative? Hi Rachel. Chileno is the only closest to the Torres, but it is quite expensive to stay there and you have to book your site with full board.

Good luck with your trek. I though maybe I had made the wrong reservation, but after seeing your comment above, maybe not? What do you think? Hi Julia. Unfortunately, they kind of gouge you at those camps! Good luck with the booking!

and thus 4 hours back? Is it possible to get up to Torres for sunrise is this the location of the towers? and back down, and then onto Camp Italiano in one day? We will be two fairly fit guys aged ?? Hi Sia!

After seeing sunrise, you could definitely make it from Torres to Italiano. It will be a long one, but totally possible! I did the original booking request online with Vertice on 21 Aug, still no response from them I have emailed and I am now trying to ring everyday, most days it is just engaged Occasionally it rings, once a very nice woman answered and she found our booking request and said it would be 3 days, but that was 10 days ago.

All the other times it rings it just gets cut off. Cheers Fiona. Hi Cassie. I am doing a Torres Del Paine circuit starting the 25th of December if Vertice Patagonia ever replies to my emails or answers my calls.

Does anyone have any information regarding the availability of Camp Dickson, Camp Perros and Camp Paine in the final days of December? I got back off the trek yesterday 16 October and thanks so much for all the advice.

Maybe I could add some up to date info. We booked about 3 weeks ago and had no problems with either Vertice or Fantastico. They both replied with in a couple of days and even when we had to change our original dates it was no problem.

Perhaps they are getting their act together at last and it is the quiet part of the season. I did however have a major problem with CONAF and could not contact them at all. Good tent, brand new sleeping bag, cooking area is very good, you are in a warm room with dinning room attached and lots of power points for charging things.

You need your own stove. Day 2, walked to Los Cuernos in torrential rain. Italiano looks like a great spot to camp in good weather but in the rain it was miserable. They even stopped people going further up the Francis valley.

We preceded to Los Curnos, where we had again booked a set up tent, only to be told that the tents were not in use and that we would have to sleep in a lovely warm, dry dorm.

This made 2 dripping hikers very happy. Staff were great here. If you meet Paco say hi from me please. The tracks in the Vertice area are very well maintained with bridges over streams and walk ways over boggy bits.

But in the Fantastico area you have to wade through streams and rivers very dangerous with the amount of rain we had and there is a very swampy area where people lost shoes, so wear boots.

Day 3 weather better but very windy. Almost got blown off the track near Chileno refuge. Again there was no extra charge. We cooked our selfs at P G but had to do the full board option at the other 2 and we felt that the food was very good.

My partner has dietary problems and she was very well looked after. We informed Fantastico Sur before we started and all her meals etc were ready.

Also, there is a talk every day at 3pm at Erratic Rock in Puerto Natales. I recommend going. Can I please get advice on the following schedule for campsites on the W Trek.

Hi Anne! Enjoy your trip! Hi everyone, I finally managed to get bookings through Vertice by using some advice I found on tripadvisor:. ventas01 verticepatagonia. cl ventas02 verticepatagonia. So I emailed ventas01 through ventas06 with blind carbon copy, and two days later ventas05 got back to me… The person I got this from received a response from ventas06 so I think it is worth going through all of them.

I would also say you should be very careful in making sure they book what you ask for, as first she had the wrong campsites, and then she had the wrong month! I filled in the form online and they got back to me the next day saying one of the campsites I wanted was full, but last night I got lucky because someone cancelled their reservation.

So happy! Which form online did you fill? I looked all over. Emailed then a week ago, nothing. Alex, your advice helped us a lot and we managed to finalize our reservation in few days after ventas05 got back to us.

Thanks a lot! Taylor, this blog post is great, thank you, thank you, thank you. And comments — awesome. About the whole process — at first after more than 3 weeks Vertice answered us that they have no availability for our dates.

But when we reached them by phone they told us that they are not taking reservations for November for O circuit because they are not sure if they can provide service because of the weather.

They recommend us to contact them at the beginning of November again. But then like 10 minutes later other person responded by email that they can make a reservation for our schedule that is Dickson — It is worth trying to reach them again.

Alex — when were you able to book this for? My partner and I had our bookings all set back in Sept. for a late November O Trek for the schedule below but then never heard confirmation back from Vertice for weeks.

We started getting more panicked and following up with more emails to ventas01…06 and phone calls we are in Chile now. ventas10 verticepatagonia. cl just got back to us. We could also get Paine Grande for the day before our Italiano. Our original schedule: Nov. We can potentially tack on Camping Pehoe beforehand for more camping time.

Assumes we will lose money on a reservation somewhere. Or even Dickson or Perros? I actually managed to get a response and successfully book my campsites with Vertice. I did what Alex suggested above, thanks Alex!

They had my dates available the week of November This follows up the heavy rains Alison wrote here on the 16th October. Panic but I found a solution for which I only have to change three camps.

For everyone with the same problem, here my idea:. Instead of Séron take Frances both FantasticoSur, if availability, should be fine to change, I will write them after my post here Instead of Dickson take Paine Grande both Vertice, same, I try Instead of Los Perros take Grey both Vertice.

The next day arrive at Camp Paso, which you probably will have booked already, because it will be the same day just you arrive from the other side.

And then the way back or the ferry. I just got a message from fantasticosur saying that the o circuit will be closed until November 15th due to flooding. Sucks as I booked over two months ago.

Anyone else got this problem. I was booked for November 7th to start. Hey Peter, read my comment directly above yr post. Hey André, I just read your message now. Yeah seems like a few people will be having the same problem. As for your plan to walk backwards, in a clockwise direction, that will only work until you reach refugio grey.

So it will not be possible to use the campamento paso unless you enter from a anti-clockwise direction. But it will be possible to hike until refugio grey. Does anyone know where I can find information on this? I have bookings on similar dates but have no email telling me things are closed.

Does anyone know if the W trek is still open or is everything closed off? Hi Claire, if you walk the W all is fine. It is just the section between Torres Central and Séron. Thats why you hvnt got an email. So far nothing got sure. you have to do it and pray, that it works.

the free campsites are really full until February??? We currently let ourselves be carried by our trip. We had to anticipate reservations for November 26th … too late!

Hi Taylor, Do you know if the O Circuit can be hiked in April? Any updates? I was supposed to start my circuit hike on Nov 19th. Hi there, just wondering if anyone knows if there is a place to fill up a fuel canister for a MSR Windburner or Jetboil in Puerto Natales or if that has to be done in Punta Arenas?

Any help is greatly appreciated! Hi Jenna. Erratic Rock collects partially used fuel canisters, so I have to imagine they can fill them as well.

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